The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies and how to disable them altogether. However, cookies allow you to take full advantage of this website and we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Further information about cookies
The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.
Monitoring and Recording of Emails and Telephone Calls
We may record telephone calls for monitoring and training purposes and to assist us in preventing and detecting fraud. By using such communication methods you are consenting to this.
Dealing with Other People
If you would like someone else to be able to deal with your policy for you on a regular basis please Contact Us. In some exceptional circumstances we may also deal with other people who call us on your behalf, with your consent. Please note that we will not reveal any credit or debit card numbers to anyone other than the policy holder.
From time to time we would like to keep you informed (by e-mail, text messaging or other electronic means) of selected products and services available from us and our carefully chosen suppliers. If you do not wish to receive this information from us then please ensure you indicate your preference on the application screen by opting out of receiving marketing information.
If at any time you want to stop receiving emails or other electronic communications from us then please use the ‘unsubscribe’ link in the communication that we send to you.
If you would like us to remove your name from our direct marketing mailing lists then please do let us know by emailing us at firstname.lastname@example.org
Post: Head Office, Bankfield Works, 5 Emlyn Street, BL4 7EB
Tel: 01204 238084
Please be assured that we treat each enquiry with confidentiality and that we will endeavour to answer you as fully and promptly as possible. Any information provided will only be used for the purpose for which it was submitted.